Privacy Policy

1) What We Collect

  • Identity & Contact: name, email, phone, billing/shipping address.

  • Order Data: items purchased, transaction IDs, payment method (tokenized—no card details stored on our servers).

  • Technical Data: IP, device, browser, cookies, analytics.

  • Communication Data: chats, emails, reviews, survey responses.

2) How We Use Data

  • Process orders, payments and delivery; provide support.

  • Personalize content, offers and marketing (only with consent where required).

  • Fraud prevention, security, analytics, legal compliance.

3) Legal Basis (India & global best-practice)

Consent, contract fulfilment, legitimate interests, and legal obligations.

4) Sharing

  • Service providers (payment gateways, logistics/couriers, analytics, email/SMS providers) under confidentiality.

  • Legal/Compliance when required by law or to protect rights.
    We do not sell personal data.

5) Cookies

We use essential and analytics cookies. You can manage cookies via browser settings. Some features may not work if disabled.

6) Data Retention

We keep order/transaction records as required by law/tax, and only as long as necessary for the purposes stated.

7) Security

We use industry-standard safeguards, HTTPS, access controls, and PCI-DSS compliant payment partners. No method is 100% secure; please protect your credentials.

8) Your Rights

Access, correct, update, delete (subject to legal retention), and opt-out of marketing. Email infoanirvya@gmail.com with requests.

9) Children

We do not knowingly collect data from children under 13. If you believe a child has provided data, contact us for deletion.

10) International Transfers

If data is processed outside India by our providers, we ensure appropriate safeguards/contractual protections.

11) Contact & Grievance

Grievance Officer: [OFFICER NAME] | infoanirvya@gmail.com | [ADDRESS]

12) Changes

We may update this policy; the “Effective” date will change accordingly.